Episode 14: Ensuring SaaS Success in Covid and Beyond with Chris Wacker at Laserfiche

Welcome to the latest episode of SaaS Scaled. Today we’re joined by Chris Wacker, CEO at Laserfiche, the leading SaaS provider of intelligent content management and business process automation.

We chat about how Laserfiche came into being, how SaaS has changed and impacted business over the years, the impact of Covid, and the impact of widespread digital transformation on the world. Chris shares some of the key principles that make a SaaS team and product successful.

We go on to discuss the difference between short- and long-term thinking with SaaS and how to strike the right balance here, both in SaaS and in business generally. Finally, Chris shares a book that has had a big impact on him.

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Episode 15: The Critical Role of Good SaaS Documentation with Ken Babcock at Tango

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Episode 13: Growing Small Businesses in Today’s Internet with Maria Thomas at Buffer